Telehealth Acute Visits:

• Ideal for many common illnesses like colds, flu, sore throat, sinus infections, rashes, allergies, and urinary symptoms.
• Receive a thorough evaluation via secure video or phone.
• Avoid travel and exposure to others, especially when contagious.
• Prescriptions and treatment plans can be provided electronically.
• Available daily with extended hours and after-hours options.

In-Office Visits:

• Best for conditions requiring physical examination, tests, or procedures that can’t be done virtually.
• Allows for immediate lab testing or treatments as needed.
• Provides comprehensive evaluation for complicated symptoms.
• Allows personalized face-to-face interaction with your provider.

What to Expect:

• Both visit types begin with a detailed review of your symptoms and medical history.
• Providers tailor diagnosis and treatment to your specific needs.
• Follow-up care instructions and referrals are coordinated for your convenience.
• Your privacy is ensured in both settings through secure technology and confidential office practices.

Choosing if a Care Visit is Right for Me:

If you experience a medical emergency or severe symptoms (chest pain, difficulty breathing, severe bleeding, broken bone, injury or lacerations), a Care Visit is NOT the right option. Call 911 or go to the nearest emergency room immediately.

For all other acute health concerns, telehealth offers a safe and effective option, with in-office visits recommended when direct examination or procedures are necessary.